Complaint Centre : GEN 40

Track a complaint

Enter the reference number you received when you submitted your complaint to see its current status and full resolution timeline.

The full reference, or just the number at the end.

What you will see

  • Complaint number, sector and location
  • The date it was submitted
  • Current status and assigned department
  • Expected resolution date
  • The full status timeline
Complaints resolved
67
Resolution rate
59.8%
Average time
43 hours
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