Complaint Centre : GEN 40

Report a civic issue

Add a photo, share a location if you want to, choose the sector and describe what you have seen. You will get a reference number straight away and can track it through to resolution.

Track an existing complaint

Select sector

Required

Describe the issue

The list changes to match the sector you selected. Each type carries its own resolution target.
Leave this blank to use the issue type selected above.
At least 15 characters. Please do not include other people's personal details.

Upload photo

Optional
Tap to add a photo, or drag one here
Up to 3 images · JPG, PNG or WebP · 5 MB each

A photograph helps the department confirm the problem before dispatching a team. Images are stored securely and are only visible to the handling department.

Location

Optional
Location is entirely optional. You can let the browser detect it, tap the map to drop a pin, type an address below, or submit without any location at all.

Your details

Optional

Leaving these blank is fine — your complaint is still accepted and tracked. Providing them only lets the department contact you for clarification or to confirm the resolution.

You will receive a reference number in the format KRD-2040-000001.

Complaint Centre at a glance

Simulated demo data
112
Total received
59.8%
Resolution rate
Open right now
45
Resolved to date
67
Average resolution
43 hours
Received today
3

By sector

Waste Sector 15 open / 36
Transport Sector 9 open / 30
Fuel Sector 11 open / 24
Energy Sector 10 open / 22

Your privacy

  • Contact details and location are both optional.
  • Location is never requested automatically — you choose whether to share it.
  • Photographs are stored outside the web directory and served only through a controlled handler.
  • Read the full Privacy Policy.